To accommodate all parties involved and keep everyone safe, we can’t allow late entry once class starts. Please plan to arrive 5 minutes before your scheduled session for an easy check-in.

Life happens, we get it! That’s why we have a 12-hour cancellation policy in place. Please manage your reservations by logging into your account (our web browser or our app).

Early cancellations —All Sessions

• Cancellations or changes made before 12 hours of the booking time are considered early cancellations and are eligible to be reimbursed in the form of studio credit.

No-Shows and Cancellations — Monthly Memberships, Session-Based Members (credit packs, a-la-carte)

• All no-shows will result in a $20 fee.

• All cancellations made less than 12 hours before class will forfeit the credit and be charged a $20 fee.

No-Shows and Cancellations — Private Sessions & Duets, Athletic Training and Pre & Post-Natal Sessions

• All cancellations and no-shows made less than 24 hours before class will forfeit the credit.

• All no-shows or cancellations made less than 2 hours before class will forfeit the credit and be charged a $40 fee.

Special Events/Workshops cancellations

• Cancellations or changes made before 24 hours of the booking time are eligible for a refund.

We do not accept cancellations via social media or email. No exceptions. No refunds. No credits.