01 General Terms Core Revival Pilates is a members-only studio. All classes must be booked through our booking platform. Private sessions are booked via email. A minimum of two clients is required for a group class to proceed. If a class does not meet this minimum, you will be contacted via email prior to the start of class and your credit will be returned to your account. Instructors and management reserve the right to restrict clients to a particular class type for safety reasons, and to turn away clients who do not have the appropriate medical clearance. Arrival & Late Policy Please arrive at least 5 minutes before class. Doors will be locked 5 minutes after the class start time. Empty reformers at the start of class may be offered to waitlisted or walk-in clients. Booking Window Members may book classes up to 7 days in advance on a rolling basis. Single classes are available for $40 per session. Availability is first come, first served. Non-Transferable Sessions Sessions and credits are non-transferable to another individual. If someone other than the person booked into the class arrives to use the session, they will be asked to create their own account and purchase their own credits.

02 Credits & Memberships Membership Tiers

• Core Membership — $229/month, 8 classes, 3-month commitment
• Core Flex — $249/month, 8 classes, month-to-month
• Core Premium Flex — $369/month, 12 classes, month-to-month
• Grandfathered — $229/month, 8 classes, month-to-month (existing members only)

Single Classes Single class credits expire 30 days from the date of purchase. Credits are non-refundable, non-transferable, and cannot be extended. Credits do not roll over. Monthly Memberships All memberships operate on a 30-day auto-pay cycle charged to the credit card on file. Monthly credits must be used within the billing period and expire at the end of the billing cycle. Credits do not roll over to the following month. Membership payments continue on schedule unless a written cancellation request is submitted per the Membership Cancellation section below. Memberships may be subject to price increases, communicated in writing at least 4 weeks in advance. Failed Payments Failed membership payments will incur a $10 fee for each day the payment fails to process after the first 24 hours. On the third day of non-payment, all booked classes will be cancelled and the membership will be placed on hold. The outstanding balance must be resolved within 7 days or the account will be terminated. Unpaid balances may be referred to a collections agency, which may impact your credit score. All Sales Final All memberships and credit purchases are non-refundable and non-transferable. No extensions will be provided outside of documented medical circumstances, assessed at the owner's discretion.

03 Membership Cancellation We do not offer membership freezes or suspensions. All memberships renew on a 30-day cycle. If you need a break, you may cancel and rejoin when you are ready — subject to availability. Core Flex & Core Premium Flex These memberships have no commitment period and may be cancelled at any time by submitting a written request to bookings@corerevivalpilates.com. At least 2 weeks written notice is required. Cancellation takes effect at the end of the current billing cycle. Core Membership (3-Month Commitment) This membership cannot be cancelled until the initial 3-month commitment has been completed. Early cancellation will result in a fee equal to one month's membership cost, or the full remaining balance — whichever applies. Failure to pay may result in account suspension and referral to a collections agency. Once the commitment period is fulfilled, the membership automatically becomes month-to-month and may be cancelled at any time with at least 2 weeks written notice to bookings@corerevivalpilates.com. Less Than 2 Weeks Notice Cancellations submitted with less than 2 weeks notice may result in a final membership payment being charged immediately, even if auto-payment is not otherwise scheduled that day. You will retain access to your credits through the end of that final billing period. Medical Termination In the case of long-term or permanent injury or illness that prevents participation, immediate membership termination will be permitted with written confirmation from a licensed medical doctor. Termination takes effect from the date written confirmation is received. Termination by Studio Core Revival Pilates reserves the right to terminate any membership without notice for inappropriate, offensive, or illegal behavior occurring on our premises or directed at our staff or other members.

04 No-Show & Class Cancellation Policy Early Cancellation (12+ Hours Before Class) Cancellations made at least 12 hours before class are eligible for a credit return. To cancel, find your booking confirmation email and select cancel at the bottom. If you cannot locate it, email us at least 12 hours before your class and we will assist you. Late Cancellation & No-Show (Under 12 Hours) Cancellations made less than 12 hours before class and no-shows forfeit the class credit. No additional fees are charged. No exceptions. Private Sessions & Specialty Classes Private sessions and specialty classes require at least 24 hours notice to cancel. Cancellations or no-shows within 2 hours of the session forfeit the credit and will be charged a $40 fee. Waitlist If a class is full, join the waitlist. If a spot opens, you will be added automatically up to 2 hours before class start and notified by email. Late cancellations from the waitlist within 12 hours are subject to the same late cancellation policy above. No Social Media Cancellations We do not accept cancellation requests via social media. No exceptions.

05 Studio Policies Instructor Substitutions In the event of an instructor's absence, a qualified substitute will lead the class. Substitutes meet our standards for expertise and professionalism. Any schedule changes will be communicated via our website and Instagram. Clients may reschedule or cancel without penalty if they prefer not to attend with a substitute, provided they do so within the cancellation window. We recommend reviewing your class booking at least 24 hours in advance, as class types or instructors may occasionally change. Grip Socks Grip socks are required for all sessions. Pairs are available for purchase at the studio if needed. Pets & Children Pets are not permitted in the studio. The only exception is service animals with valid legal documentation presented to staff. Children under 16 are not permitted in group classes. Private training for those under 16 requires written or verbal permission from a parent or guardian. Media Release Photos and videos may be taken during sessions for promotional use. By booking a class, you acknowledge and agree to this media release. Please notify us in advance if you prefer not to be photographed. Photography & Recording Photography, vlogging, and recording by clients are not permitted in the studio out of respect for all members. Lost or Damaged Property Core Revival Pilates is not responsible for any lost, stolen, or damaged personal property. There is no reimbursement for missed sessions. Force Majeure Core Revival Pilates is not liable for cancellations, delays, or changes caused by events beyond our control, including natural disasters, weather conditions, pandemics, travel restrictions, or similar circumstances. Community Standards Disruptive, rude, or harassing behavior toward staff or fellow clients will result in immediate termination of membership or package with no refund and no appeals process. For our full conduct, harassment, and discrimination policies, please refer to our Community Guidelines.

06 Health & Medical Disclaimer Our instructors are not medical professionals. The practices, movement, and wellness activities offered at Core Revival Pilates are not a substitute for medical care. Please consult your healthcare provider before beginning any new exercise or wellness practice. By attending classes, you acknowledge that you are responsible for your own health, safety, and well-being. Participation in all activities is voluntary and you assume full responsibility for any risk of injury, illness, or loss that may occur. Pre & Post-Natal Medical clearance is required before participating. Certain classes are restricted during pregnancy — please review our Community Guidelines or contact us before booking. You must inform the studio of your condition and sign our pregnancy waiver prior to attending any class. Covid-19 Please stay home if you are feeling unwell or have been in close contact with someone who tested positive for COVID-19 in the last two weeks. Temperature checks and negative tests are not required. We encourage taking necessary precautions and trust your honesty and responsibility.