Terms & Conditions
Please read through the terms and conditions thoroughly before enrolling.
When enrolling as a student of Core Revival Pilates, you agree to the terms and conditions as laid out on the Core Revival Pilates website: corerevivalpilates.com.
For Brooklyn, contact bookings@corerevivalpilates.com
General Terms and Conditions
New Client: The new client Offer (valid for 14 days) is only available to new clients. Clients may only purchase the introductory offer once. The introductory offer is non-refundable nor transferable and will activate from the date of your first class booking. If client uses multiple emails to purchase the intro offers more than once, their contracts will be cancelled and they will be charged full price.
Class Restrictions: A minimum of two people is required for a class to proceed. You will be contacted via text and/or email prior to the start of class should the class need to be cancelled and your session returned. Owners and/or teachers reserve the right to restrict clients to a particular class type for safety reasons: and owners and/or teachers reserve the right to turn clients away if they do not have the correct medical clearance.
Pre-payment: Payment must be made prior to booking. To book into a class you must have pre-purchased sessions in your account.
Arrival Times: Please arrive 5 minutes prior to class start. Doors will be locked 5 minutes after class start. Empty reformers at the start of class will be given to our waitlisted or walk-ins clients.
Membership, Cancellation, Pause, Waitlist
Class Packages (a-la-carte): Class Packages are valid for various periods of time depending on package. Please check our pricing page for details. Sessions are non-refundable, are not transferable and can be extended if you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.
Monthly (limited) Memberships: are valid for 30 days from the date of purchase. Sessions are non-refundable, are not transferable and can be extended if you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.
For monthly packages, extensions outside of medical issues are assessed on a case by case basis.
Monthly membership passes, which provide a set number of classes per month, do not carry over into the following month.
Sessions are not transferable to another individual and cannot be used by another person. If someone other than the person booked into the class arrives to use the session, they will be asked to create an account and purchase their own sessions.
Booking Window: Please be aware classes are on a first come first served basis. To avoid disappointment, classes can be booked up to 4 weeks in advance.
Membership Terms & Conditions
All monthly memberships operate on a monthly auto-pay schedule from the credit card stored in Mariana Tek (a secure system). Payment will continue unless notified (see Termination Policy below).
Memberships will continue with scheduled auto-pay unless Core Revival Pilates is notified of a termination request in writing (see Termination Policy below).
Memberships may be subject to price increase, but will be communicated in writing 4 weeks prior to any change.
Refer to “membership termination” on this page for membership cancellation policies.
Failed membership payments will incur a $10 fee for every day the payment fails to process after 24 hours. This fee will be processed as a debit on the clients Mariana Tek account which will be processed with the Membership payment.
On the third day of payment failing to process all booked classes will be cancelled and the Membership will be placed on hold. The failed Membership charge, plus any outstanding fees will be processed as a debit on the clients Mariana Tek account, to be balanced within 7 days or the account will be terminated.
For monthly packages, extensions outside of medical issues are assessed on a case by case basis.
Membership Extensions/Suspensions
To modify memberships or suspend them, notify us in writing at least 2 weeks beforehand for smooth payment processing. Suspensions requested less than two weeks before next payment will be responsible for the upcoming membership payment.
Memberships and/or packages cannot be refunded or transferred.
Each suspension must last at least 2 weeks and no more than 2 months.
You can suspend your membership twice per calendar year maximum.
Exceptions for medical-related suspensions may be granted at the owner's discretion with a doctor's note or official proof.
For more information or to request a suspension, email bookings@corerevivalpilates.com.
Membership Termination
Core Revival Pilates requires at least 2 weeks to one month (depending on plan) written notice to terminate membership. Please email request to bookings@corerevivalpilates.com.
In the case of long-term or permanent injury or illness that prevents the use of our services, immediate membership termination will be permitted. Termination will take effect from the date we receive written confirmation from a medical doctor.
Core Revival Pilates may terminate a membership without notice for inappropriate, offensive or illegal behavior, as determined by us, which occurs on our premises or is directed at our staff or other members.
Core Revival Pilates may charge final membership payments on the day of requested termination, even if auto-payment is not scheduled that day, when termination is requested with less than two weeks notice. Clients retain access to membership credits for the remaining period of their final membership period.
No-Show and Cancellation Policy
No-Shows and Cancellations — Session-Based Members (credit packs, a-la-carte)
All no-shows and cancellations made less than 12 hours before class will result in a cancellation fee equal to the cost of the session or class. You will retain the unused credit.
No-Shows and Cancellations — Monthly Membership
All no-shows and cancellations made less than 12 hours before class will forfeit the credit and incur a $20 fee.
No-Shows and Cancellations — Private Sessions & Duets, Athletic Training and Pre & Post-Natal Sessions
All cancellations made less than 24 hours before class will forfeit the credit.
All no-shows or cancellations made less than 30 minutes before class will forfeit the credit and be charged a $40 fee.
We do not accept cancellations via social media. No exceptions. No refunds. No credits.
Waitlists: If the desired class is full, join the waitlist. If a spot opens, you'll be added automatically up to 2 hours before class start and notified via email/text based on your preferences. If unable to attend, your spot goes to the next client. Late cancellations within 12 hours will incur charges, which are irreversible.
Studio Policy
All Sales Are Final: No refunds or transfers will be issued once your booking is confirmed.
Health & Safety: Guests must inform us of any injuries, allergies, or medical conditions ahead of time.
Respectful Conduct: We hold a strong commitment to community care. Disrespectful or disruptive behavior may result in dismissal from the retreat without refund.
Weather or Unforeseen Events: While we’ll do our best to proceed as planned, some activities may be adjusted due to weather or other conditions outside of our control.
Media Release: Photos and videos may be taken throughout the retreat for promotional use by Core Revival Pilates. By signing up, you acknowledge and agree to this media release. Please let us know in advance if you prefer not to be photographed.
Liability & Travel Insurance: All attendees are required to sign a liability release form prior to the retreat. We also strongly recommend purchasing travel insurance to protect your trip in case of unexpected changes, delays, or emergencies.
Personal Responsibility:
By attending classes, you acknowledge that you are responsible for your own health, safety, and well-being throughout the duration of the trip. Participation in all activities is voluntary, and you assume full responsibility for any risk of injury, illness, or loss that may occur.Medical Disclaimer: Our instructors are not medical professionals. The practices, movement, breathwork, and wellness practices offered are not a substitute for medical care. Please consult your healthcare provider before beginning any new exercise or wellness practice.
Force Majeure: Core Revival Pilates is not liable for cancellations, delays, or changes caused by events beyond our control, including but not limited to natural disasters, pandemics, travel restrictions, illness, weather conditions, or political instability.
No Financial Responsibility for Lost or Damaged Property: Core Revival Pilates is not responsible for any lost, stolen, or damaged personal property during the retreat.
No Reimbursement for Missed Services:
There will be no reimbursement or partial refunds for missed sessions.
Covid-19 Policy
Please refer to our community guidelines for our studio policies for keeping you safe and healthy.
We encourage you to prioritize your health and the well-being of others by staying home if you're feeling unwell or suspect you've been in close contact with someone who may have tested positive for COVID-19 in the last two weeks. We trust in your honesty and responsibility. As part of this, temperature checks and negative tests are no longer required.
As the situation has improved with reduced symptoms and widespread vaccine availability, your safety remains our priority, so we encourage you to take necessary precautions when attending crowded events and to stay home if you test positive. Thank you for your cooperation and understanding as we navigate these changes together!
Instructor Substitution Policy
Qualified Substitution: In the event of an instructor's absence, a qualified substitute instructor will lead the class.
Notification: Clients will be notified promptly via email, phone, or our website of any instructor changes that occur within a 24-hour period prior to class start.
Substitute Standards: Substitute instructors meet our criteria for expertise and professionalism.
Class Continuity: While teaching styles may vary, substitute instructors ensure a fulfilling class experience.
Feedback Welcome: We value client feedback to continually improve our services.
Cancellation Flexibility: Clients have the option to reschedule or cancel reservations if they prefer not to attend with a substitute instructor, subject to our cancellation policy.
Schedule Updates: Any changes, including substitutions, will be promptly communicated through our website and on our Instagram stories.
Review Your Class Bookings: To ensure the best experience, please review your scheduled class at least 24 hours before its start time. Occasionally, class types or instructors may change unexpectedly. While we automatically notify you of such changes within the 24-hour period, checking in advance ensures you are informed and prepared for any adjustments. You'll have plenty of time to make changes to your booking without penalty if you choose to do so.
Client Safety: Grip Socks are Always Required
For your safety and hygiene, we kindly ask that all clients wear grip socks during our classes. If you forget to bring yours or don't have any, we have grip socks available for purchase at the studio.
Lost Property
Although we do our best to look after your belongings, Core Revival Pilates is not responsible for personal lost or stolen items.
Pets + Children
Pets are not permitted at Core Revival Pilates, with the only exception being service animals. Legal and valid paperwork must be presented to management or staff as proof or necessity.
Children under the age of 16 are not permitted to take group class. Private training for children under 16 is permitted with written or verbal permission, provided by a parent or guardian.
No Discrimination
Our priority is creating a safe and welcoming community. Core Revival Pilates prohibits discrimination or harassment based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. Each individual in our community has the right to attend class within a space that is inclusive and free from discrimination.
No Harassment
Core Revival Pilates has zero tolerance for harassment on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. Violations of this policy will be addressed appropriately by management.
Harassment is generally defined as unwelcome verbal or non-verbal conduct, based upon a person’s protected characteristic, that denigrates or shows hostility or aversion toward the person because of the characteristic, and which affects the person’s learning opportunities or benefits, has the purpose or effect of unreasonably interfering with the person’s work performance, or has the purpose or effect of creating an intimidating, hostile or offensive environment. Harassing conduct includes but is not limited to: epithets: slurs or negative stereotyping: threatening, intimidating or hostile acts: denigrating jokes and display or circulation in the workplace of written or graphic material that denigrates or shows hostility or aversion toward an individual or group based on their protected characteristics.
Sexual harassment is defined as unwelcome sexual advances, requests for sexual favors and other verbal, visual or physical conduct of a sexual nature, when:
submission to such conduct is made either explicitly or implicitly:
submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual: or
such conduct has the purpose or effect of unreasonably interfering with an individual or creating an intimidating, hostile or offensive environment.
Examples of sexual harassment include: unwelcome or unsolicited sexual advances: displaying sexually suggestive material: unwelcome sexual flirtations, advances or propositions: suggestive comments: verbal abuse of a sexual nature: sexually oriented jokes: crude or vulgar language or gestures: graphic or verbal commentaries about an individual’s body: display or distribution of obscene materials: physical contact such as patting, pinching or brushing against someone’s body: or physical assault of a sexual nature.
Harassment + Discrimination Complaint Procedure
Anyone who feels that he or she has been harassed or discriminated against, or has witnessed or become aware of discrimination or harassment in violation of these policies, should bring the matter to the immediate attention of Core Revival Pilates management - hello@corerevivalpilates.com
No person will be retaliated against for making a complaint in good faith regarding a violation of these policies, or for participating in good faith in an investigation pursuant to these policies.
Core Revival Pilates will promptly investigate all allegations of discrimination and harassment, and take appropriate action, based on the outcome of the investigation. Such action may include counseling, disciplinary warning, demotion, or termination of employment.
Client Conduct Policy
We prioritize a positive and respectful environment for all. Disruptive, rude, or harassing behavior toward staff or fellow clients is not tolerated.
Behavior Standards: Any disruptive, rude, or harassing behavior will result in immediate termination of the client's membership or package.
No Warning: we reserve the right to terminate a client’s package/membership with No prior warning issued.
No Appeals: while we are open to discussing the reason for termination on case by case basis, There is no official appeals process.
Refund Policy: Termination due to behavior issues will result in forfeiture of any remaining package value.
Consequences
Immediate removal from classes and facilities.
Any attempt to re-enroll may result in legal action.
Reporting Violations
Staff should report incidents to management promptly.
Photography and Vlogging
To respect the comfort and privacy of all clients, photography, vlogging, and any kind of recording are not allowed in the studio. Our goal is to create a safe, judgment-free space where everyone can focus on their personal practice. Please help us maintain this peaceful environment by keeping phones and cameras tucked away during sessions. We appreciate your understanding and cooperation.
Pre and Post-Natal
Client Safety: Pre and Post-Natal Clients
If you have registered for an Core Revival Advanced, Chair, or Sweat (Cardio) class and are currently pregnant, we kindly ask you to choose a different class better suited to your needs during this special time.
We recommend our Core Flow, or Stretch & Balance classes, which offer a more appropriate pace and intensity.
Your safety and well-being are our top priorities. We reserve the right to turn away pre- and post-natal clients who have signed up for the aforementioned classes. Please contact us if you need assistance rescheduling your class or have any questions.
Learn more about Pilates and pregnancy
APB VENTURES LLC dba Core Revival Pilates Waiver of Liability
I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury, (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of ANY KIND, that I may experience or incur in connection with my training in the APB VENTURES LLC dba Core Revival Pilates (“Claims”). I hereby release, covenant not to sue, discharge and hold harmless APB VENTURES LLC dba Core Revival Pilates, it’s owners, employees, trainers, independent contractors, agents and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out or relating thereto.
There is a risk of injury when training at Core Revival Pilates: I understand and agree that if I engage in any physical exercise, class or activity, or use any equipment on the premises or participate in an online class, I do so at my own risk. I recognize that Core Revival Pilates offers fitness training that requires strength, flexibility and aerobic exercise. I agree that I am voluntarily participating in such exercise and assume all risk of injury, illness, damage, or loss to me or my property. I agree to release Core Revival Pilates, its employees, affiliates, contractors, and others acting on its behalf from any and all claims or liabilities for injuries or damages to my person or property arising from my participation in personal training.
I am physically sound: I declare myself to be physically sound and suffering from no condition or impairment that would prevent my safe participation in the physical activities at Core Revival Pilates. I agree to keep my instructor informed of changes in my physical condition.
Medical advice: I agree that either 1) I should consult with my physician before participating in the physical activities at Core Revival Pilates; or 2) I have decided to participate in these activities without the approval of my physician and assume responsibility for that participation.