FAQs & Policies
Booking Window 14 Days Members may book classes up to 14 days in advance on a rolling basis. Each day a new future slot opens.
Cancellation 12-Hour Policy Cancel at least 12 hours before class to retain your credit. Late cancellations and no-shows forfeit the class credit. No exceptions.
Credits Use Within 30 Days Monthly membership credits must be used within the billing month. Credits do not roll over to the following month.
Late Arrivals 5-Minute Grace Please arrive 5 minutes before class. We cannot admit late arrivals after the grace period for the safety of all members.
Yes! Single classes are available at $40 and are a great way to experience the studio before committing to a membership. Credits do not roll over — each class credit is valid for 30 days from the date of purchase.
We use Acuity Scheduling — all booking is done directly on our website. Please note we no longer use the MarianaTek platform and the app has been discontinued. Once you purchase a single class or membership, you'll receive a confirmation email with your unique booking code. Use that code to reserve your spot. We have a 14-day booking window, so you can book up to 14 days in advance.

Doors open 10 minutes before class. For safety reasons, late entry is not permitted after a 5-minute grace period. Please plan accordingly.
Yes — grip socks are required for all classes. You can add a pair as an add-on when booking your class, or purchase them on our website and pick them up at the studio by showing your instructor the confirmation email.
Find the confirmation email sent to the address you used when booking and click the cancel link at the bottom. Cancellations made at least 12 hours before class retain your credit. Cancellations made less than 12 hours before class result in a forfeited credit. No exceptions.
We do not offer pauses or freezes. If you need a break, simply cancel and rejoin when you're ready. Please note that Core Membership members must honor the initial 3-month commitment before cancelling.
Core Flex and Core Premium Flex members have no commitment and can cancel anytime from their account.

Core Membership members must honor the initial 3-month commitment before cancelling. Once complete, it automatically becomes month-to-month and can be cancelled anytime.
All credits — whether from a single class purchase or a monthly membership — expire 30 days from the date of purchase and must be used within that timeframe. Expiration dates are displayed in your account and at checkout. You may book any class up to 11:59 PM the day before your credit expires. Credits are final sale — no extensions or reinstatements once expired.
We are a cashless studio. We accept all major credit cards.
Your safety is our priority. In the event of extreme weather or citywide closures, we will notify clients and waive cancellation fees as needed.
We understand life is unpredictable — sickness, late arrivals, booking mix-ups, traffic, work, and everything in between. We're sorry to miss moving with you. However, because changes to past bookings directly impact our instructors and clients on the waitlist, we're unable to adjust or reinstate missed credits regardless of circumstance. We appreciate your understanding and for being part of our community.
Email us at and we'll get back to you within 48 business hours.
We do not have a phone number. We're a small studio without a front desk — our instructors manage the studio while teaching. The fastest way to reach us is by email: for booking questions and for general inquiries. We aim to respond within 48 business hours. We do not manage inquiries via social media.